Contact Us

Response Times

Response Times:

We aim to respond to your inquiries as quickly as possible. However, please allow up to 72 hours for a response.

Your patience and understanding are greatly appreciated.

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If you're looking to purchase replacement parts for a chair, please visit the REPLACEMENT PARTS page on our site.

If you are looking for a replacement under warranty, please complete the form below with as much detail as possible.

Thank you!

To apply to work with GT Omega, please complete the form below.

Why are you looking to return or refund your product? *

Why do you want to cancel your order? *

Why do you want to return or refund your order?

Why are you cancelling your order?

Shipping Update

Pre-order Update

Pre-orders due to arrive around the 13th of February are shipping over the next few days! Keep an eye on your inbox for tracking updates as these are sent out automatically.

Complete Application

Your Name *

Email *

Order ID

Country *

Message *

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Attachments *

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Images or video are required to process this request

The return form must be completed and attached for us to process the return.

Download Return Form

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Please upload your completed return form.

I want to attach a file

Which product is damaged? *

Enter your product *

Which Model of Racing Seat?

Unknown
RS6
RS9
XL RS
RS12
Chase
Inertia

Which Racing Cockpit?

Unknown
ART Cockpit
TITAN Cockpit
PRIME Lite Cockpit
PRIME Cockpit

Which Steering Wheel Stand?

Unknown
CLASSIC Wheel Stand
APEX Wheel Stand
DD-X Wheel Stand

Which Desk?

Unknown
CORE - Manual Adjustment
CORE - Single Motor
Core - Dual Motor

EVO Chairs

Black

Bronze

Silver

Gold

Red

Blue

MASTER Chairs

Black - Fabric Base

Red - Mesh Base

Blue - Mesh Base

Black - Mesh Base

Chase Bucket Seats *

Black

White

Red

Pink

Inertia Bucket Seats *

Black

White

Red

Pink

RS12 Racing Seats

Black

Red

Pink

Carbon

Zephyr Gaming Chairs

Black

Red

Grey

Blue

Pink

Teal

Carbon

Elite Series Chairs

Black

White

Red

Blue

Sport Series Chairs

Black

White

Red

Blue

XAYO Ergonomic Chairs

Obsidian

Opal

Onyx

Pro XL Series Chairs

Black

White

Red

Blue

Black (Fabric)

Element Series Chairs

Element

Element Nappa

Sidemen Edition Chairs

Sidemen Pro

Sidemen Special

Attachments

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Supported format: JPG, JPEG, PNG, GIF, SVG., MP4, MOV, DOCX

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Address Line 1 *

Address Line 2

City *

Post Code *

Phone Number (Optional)

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inertia_sku

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elite_sku

pro_xl_sku

sport_sku

xayo_sku

sidemen_sku

element_sku

zephyr_sku

celtic_sku

wheel_stand_sku

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Thank you for reaching out!

A member of our support team will respond to your inquiry as soon as possible. We strive to reply to contact form submissions within 24 hours but pelase allow up to 72 hours for a response.

Thank you for your patience and understanding!

Thank you for reaching out!

A member of our support team will respond to your inquiry as soon as possible. We strive to reply to contact form submissions within 24 hours but pelase allow up to 72 hours for a response.

Thank you for your patience and understanding!

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PRIME Headset Holder Resources